Who we are

Our website address is: https://zacexports.org.

Privacy Policy

This Privacy Policy describes how Zunie Agri-Consults & Exports Ltd. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you interact with us, inquire about, or use our services, including our export of Fresh Fruits and Vegetables (FFV) and our agribusiness consultancy services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, express interest in our products or services, or enter into a business relationship with us. The types of information we may collect include:

• Contact Information: Such as your name, email address, phone number, WhatsApp number, company name and physical address.
• Inquiry Information: Details you provide when you contact us via email, phone, or WhatsApp regarding our products (e.g., garden eggs, karella, sugarcane, matooke, etc.) or our consultancy services.
• Business & Transaction Information: Information necessary to process orders, facilitate exports, and fulfill contractual obligations. This may include billing information, shipping destinations, and documentation required for customs and phytosanitary clearance.

How We Use Your Information

We use the information we collect for various business purposes, including to:

• Respond to Inquiries: To provide you with information, quotes, and proposals for our products and services.
• Fulfill Orders: To process, manage, and deliver your export orders for fresh fruits and vegetables.
• Provide Services: To deliver our agribusiness consultancy services as requested.
• Manage Relationships: To communicate with you about your orders, services, and our business relationship.
• Comply with Legal Obligations: To adhere to applicable laws, regulations, and industry standards, including export controls, tax, and accounting requirements.
• Marketing Communications: To send you information about our products, services, or industry updates that we believe may interest you. You may opt out of receiving these communications at any time.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Third-Party Service Providers: With partners who help us operate our business, such as shipping companies, freight forwarders, and logistics partners, to fulfill your orders.
• Legal and Regulatory Authorities: When required by law or to respond to legal process, such as to comply with customs, agricultural, or other government agency requirements related to international trade.
• Professional Advisors: With our lawyers, accountants, or other professional advisors as necessary to obtain advice and manage our business.

Data Retention

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order and financial information for 7 years for tax and accounting purposes.

Data Security

We take reasonable administrative and technical measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your Rights

You may have certain rights regarding your personal information, subject to local law. These may include the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zunie Agri-Consults & Exports Ltd. Mutundwe Kirinyabigo Off Kisigula Road P.O. Box 129672 Kampala GPO Email: zacoperations1@gmail.com Call: +256 771 919334 WhatsApp: +256 750 683139